Supervisor Training and Support

Requisition ID
Campus: NewYork-Presbyterian
Weill Cornell Medical Center
NYP Regional Hospital, New Hyde Park


Experience a Mission-Driven Revenue Cycle Career


Supervisor Training and Support  - Yorktown, New York


At NewYork-Presbyterian, the Training and Support team is respected as an integral part of our goal of financial strength – and key contributors to our mission, Putting Patients First.


The Supervisor for Training and Support position is a multi-tasking position that consists of providing education, training, and support to all New York Presbyterian Physician Services Organization (NYPPSO) staff associated with professional billing services.  This includes coordinating activities that provide training to maintain quality operational and procedural standards. The individual will participate in the analysis and re-engineering of workflow and processes for all NYPPSO professional revenue cycle entities to ensure compliance of system standards. They will be responsible for practice management system software training to end users and offer frontline support to address system functionality questions and issues. He or she will work closely with billing supervisors and specialists, practice managers and the central billing office (CBO) manager to enhance performance improvement and provide continuing education to achieve organization goals. The individual will manage the daily operational needs of the training and support department and provide leadership, training and guidance to NYPPSO employees. 


Required Criteria

  • At least 3 years of experience in a healthcare facility with working knowledge of physician practice operations 
  • Extensive knowledge and  experience with health care laws, regulations, and standards
  • Ability to demonstrate leadership and constructively work with and supervise others
  • Associates Degree in a related field

Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today.



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NewYork-Presbyterian Hospital is an equal opportunity employer.





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